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We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. These include using SSL (Secure Sockets Layer) protocol with an encryption key length of 128-bits (the highest level commercially available).
Our main payment service provider is PayPal: before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers
ESTIMATED DELIVERY TIME
We pack all orders discreetly with no indication of a male enhancement product being inside. There is nothing written on the package that identifies the contents.
Order Process flow by International Registered Airmail:
- Delivery to Australia, Singapore, USA, Canada and Europe between 6 to 14 Business days.
- Delivery to the Rest of the World between 9 and 21 Business days
- Fraud evaluation and payment confirmation from Paypal.com
- Order is processed for Pick up by Logistics team (subject to stock availability)
- Pre-Alert of shipment is sent to Logistics team
- Logistics team will pick up your order from our logistics office
- Collection and Processing by Logistics team - Malaysia
- Processed parcels are sent to Singapore for distribution to final destinations.
- Logistics Service Provider sends Reverse Alert with Certificate / Notice of Posting numbers
- Notification of Reverse Alert with Certificate / Notice of Posting numbers
Destination: Australia, US and Europe
- Parcels is sent out via Germany
Destination: The Rest of the World
- Parcels is sent out via Hong Kong or Taiwan
- Arrives at destination Country and is processed for Customs Clearance
DAY 9/ Onwards
- Subject to Customs Clearance
- Local delivery by local postal mail services
Note: Keep in mind that with international shipments, customs clearance time can't always be controlled.
To track and trace your order:
For all orders using Certificate/Notice of Posting:
- USA - US Postal Services
- Canada - Canadian Post
- UK - Royal Mail UK
- Australia - Australian Post
- New Zealand - NZ Post
Use Certificate/Notice of Posting to check status.